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Article Index--Alphabetical Listing:            Oldest To Newest Listing

 

  • A Favorable Juncture Of Circumstances
    [Business: Sales] Joe Gerrard, for years one of the top insurance agents in the country, once said, "If I can get an appointment, I have a sale." What can sales and service industry professionals learn from Joe's statement?

  • Active Listening - A Key To Sales Success
    [Business: Sales-Training] Active listening is a process that builds trust in your prospects, customers or clients and helps them to become more focused and candid in their response to your questions.

  • An "Ideal Selling Situation"
    [Business: Sales] Tradeshows are one of the most cost-effective tools in a marketing arsenal.

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  • A Proven Sales Strategy: Just Ask!
    [Business: Sales] If your prospects cannot vividly see personal benefits from taking action, there will never be the sense of urgency needed to follow your suggestions.

  • At-ti-tude, n
    [Business: Sales] At-ti-tude, n. a mental position; the feeling one has for oneself. Your attitudes are mindsets—or points of view based on what you believe to be true about life, other people and yourself. Attitudes impact your ability to succeed at sales.

  • Baditude!
    [Business: Sales-Management] Selling staff attitudes are often a reflection of what they see in their managers.

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  • Being Politically Correct When Selling Can Cost You Sales
    [Business: Sales-Training] Sales trainers, coaches and managers teach that you must be “politically correct,” polite or professional, when you for information. Being politically correct may just cost you the sale.

  • Breaking Through The Comfort Zone Barrier
    [Business: Sales] Your comfort zone barriers—the fear of looking foolish, the fear of criticism, the fear of being successful and the fear of failure—are quite simply attitudes.

  • Canned Sales Presentations Just Don't Work Today
    [Business: Presentation] "A picture is worth a thousand words," right? Well it depends!

  • Cliché-Ladened Presentations
    [Business: Presentation] Buzz words can sometimes aid a presentation, but often they tend to confuse a prospect, customer, client or co-worker. Anytime you make your listener (or reader) work hard mentally to understand your message, you run the risk that the person simply won't put forth the effort.

  • Closing Sales Is Not A Problem, It's A Process
    [Business: Sales] Today, most successful sales professionals know that if you use a consultative sales process, one with a series of selling steps like those listed below, the close (asking for the business) will literally take care of itself.

 

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  • OPPORTUNITY:  n., A favorable juncture of circumstances                               Business: Opportunity] The single most important thing you can learn in business is... 

  • Program Your Biocomputer For Sales Success
    [Business: Sales] Selling isn't something you do to people, it's something you do for them. If you feel as though you're being pushy or twisting arms when you are interacting with prospective customers or clients, you might be doing just that.

 

  • Prospecting 2.0
    [Business: Sales] Web 2.0 is a shift in the way businesses think and leverage the Internet. Sales 2.0 is a shift in the way that businesses manage their sales forces and leads. But is there a Prospecting 2.0?

 

  • Selling Is 90% "Understanding People"
    [Business: Sales] It is the ability of a sales representative to understand and work with people, rather than technical skills or product knowledge that produces consistent sales success.

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  • Sex Sells!
    [Business: Sales] An attractive woman has a decided advantage as sales representative over her male counterpart.

  • Stay With It!
    [Business: Sales] When working with sales professionals to help them move from order-taking, operational mindsets into successful proactive sales approaches, sales trainers find that these people go through stages that loosely resemble the four phases of learning.

  • The "Canned Sales Pitch" Myth
    [Business: Sales-Training] A Selling Myth That Can Cost A Sales Professional Sales!

  • The "Employment Tests" Myth
    [Business: Sales-Management] The employment tests can compensate for poor interviewing skills is a myth. Giving employment test too much weight in the hiring of sales staff members can be a big mistake.

  • The "Finding Common Ground" Sales Technique, Is A Myth!
    [Business: Sales-Training] Studies conducted by Dr. Al Mehrabian at UCLA into effective communication, strongly indicate that often the decision to purchase a product or service is made in the first two minutes of a sales transaction. Two minutes is usually not enough time to discover something you might have in common with a prospective customer or client and then build on it to create a trusting relationship.

  • The "I Need Time To Think It Over" Myth                                                                    [Business: Sales] As many seasoned sales professionals know, 90 to 95 percent of the time when you hear a decision-maker say, ‘'I've got to think it over,” it's not a stalling tactic at all, but simply a polite way of telling you “no.”

                           

  • The "Hire Someone With Product Knowledge" Myth
    [Business: Sales-Management] It doesn't matter if a candidate for your sales position knows anything about your industry or your products or services. Product knowledge is overrated in the hiring process and selling skills seem to be underrated by many sales managers today.

  • The "References Checks Are A Waste Of Time" Myth
    [Business: Sales-Management] If you think reference checks for new sales candidates is a waste of time, you need to think again. Learn how to do it right!

  • The "Sales Goals Motivate" Myth
    [Business: Sales-Management] Many sales professionals, through a lack of experience at setting appropriate sales objectives, set unrealistic goals, which in turn assures their failure long before they even start to execute their plans for achieving them. When they find they are not able to meet the objectives they’ve set, they not only experience the frustration inherent in failing, but many of them also receive criticism and in some cases, punishment from management.

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  • The 80/20 Rule Fallacy In Sales
    [Business: Sales-Management] The 80/20 rule in sales organizations dies hard. You'll need to work diligently and hard to eliminate it and then even harder to keep it from resurfacing.

  • The Added Value - Is YOU!
    [Business: Customer-Service] The words “Quality Service” are deceptive at best. There are at the least two levels of quality service--high quality and low quality. Only you can make the difference in which adjective is used to describe the service levels in your organization.

  • The Biggest Mistake In Selling!
    [Business: Sales] Many sales and service industry professionals accept the stall, “I’ve got to think about it.” at face value, believing that a buyer truly has an interest in what they are selling. Are they mistaken?

  • The Critical Factor In Consistent Sales Success
    [Business: Sales] A “belief in oneself” is and explanation for a sales professional's behavior, performance and overall success levels.

  • The Multiplying Factor In Sales Success
    [Business: Sales-Training] As I have studied the success patterns of top sales professionals from all types of industries and from all parts of the country, I began to make an exciting discovery. I learned that for the 20% of the sales people who sell 80% of the goods and services in the United States, achievement or failure is controlled in large measure by a multiplying factor that any sales professional can reproduce.

  • The Processionary Caterpillar Syndrome Costs You Sales?
    [Business: Sales-Training] Why sales and service industry professionals fail to move beyond an intellectual understanding of sound selling principles to achieve consistent sales success.

  • The Truth About Sale Success!
    [Business: Sales-Training] Top sales professionals and service industry “rainmakers” earn a lot of money. Learn why they consistently produce sales success from research conducted in the United States and Germany.

 

              

 

  • The Two-Hour Sales Presentation Vs. A Seven-Minute Attention Span
    [Business: Sales] The average decision-maker has an attention span of just a little over seven minutes, while the average sales presentation in the United States runs from one and a half to two hours in length. You should easily figure out what’s wrong with this picture?

  • Three Keys To Attracting And Retaining Customers Or Clients
    [Business: Sales] By carefully studying the attributes and techniques used by suc­cessful sales representatives from a cross-section of industries and professions, you can determine what it really takes to sell your products or services.

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  • Top Sales Professionals Ask "The Right Questions"
    [Business: Sales] Asking questions is the sign of a true professional. Taking time to discover your client, customer or prospect’s specific needs requires that you ask the right questions and then you listen to what is said.

  • Turn Inquiries Into Solid Sales
    [Business: Sales-TeleSelling] This article will give you a series of examples show you how key phrases can turn a common, every day price inquiry into a selling situation, that in turn produces a new customer for your organization.

  • Turning Sales Techniques Into Sales Success!
    [Business: Sales-Training] There are a number of methods you can use to move beyond an intellectual awareness of new sales techniques and systems. By applying the ideas outlined in this article, you can begin to see a steady improvement in the number and scope of your sales transactions.

  • Using A "Closing Script" Is A Sales Myth
    [Business: Sales] Sales closing scripts just don't work in the real world. Just another sales myth that many sales and service industry professionals believe and use.

  • What’s better than “Word-of-Mouth”?
    [Business: Sales] There is nothing better than to get a word-of-mouth referral from a satisfied customer or client. These leads usually come to you at no cost and with little or no effort on your part. A referred prospect is easier to please and quicker close. What’s better than word-of mouth? The simple answer to this question is…word-of-mouth on steroids.

  • We Become What We Think About
    [Self-Improvement: Success] What seeds are you planting?

  • Wearing Two Hats, Can Costs You Sales
    [Business: Sales] It’s difficult at best to reprimand a staff member for poor sales performance, but almost impossible to do it when the reason for a lack of sales is that the representative was servicing a large account. If wearing two hats (sales and service) is not critical to your organization’s success, why set up an impossible management situation.

  • What Level Of Telephone Sales And Customer Service Do You Provide?
    [Business: Sales-TeleSelling] Using the telephone as an effective sales and customer service tool.

                         


  • When Selling, Keep It Simple Stupid!
    [Business: Sales] To consistently sell more you must keep the selling process simple!

  • "You Gotta Sell Yourself"
    [Business: Sales] The legendary Joe Girard, listed in the Guinness Book of World Records as the world’s “greatest salesman” says, “You gotta sell yourself...I make every customer want to do business with me...because I sell Joe Girard; the greatest product in the world!

  • Your Extended Shadow And Successful Sales Management
    [Business: Sales-Management] What you say and do speaks louder than the words you use to manage the selling process...

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